Refund policy

Starbuilt Refund & Return Policy

Cancellations & Refunds

Orders may be canceled for a refund before a shipping label has been created.

Once a shipping label has been created for your order, the order is considered processed and is no longer eligible for cancellation or a refund.

Returns

Returns are only accepted if:

• You received the incorrect item, or
• Your item arrived damaged or defective.

If there is an issue with your order, please contact Starbuilt as soon as possible after delivery and provide your order number, photos of the item, and photos of the packaging.

Items must be returned in the condition they were received. Starbuilt will review the issue and provide return or replacement instructions if approved.

Non-Returnable Items

We do not accept returns because of a change of mind, ordering the wrong product or fitment, or no longer wanting the item.

Shipping Damage

If your package arrives damaged, please take photos of the product and packaging before installation or use and contact us immediately.

Contact

For any order issues or return requests, email support@starbuilt.co.

Website: starbuilt.co

Note: This policy does not limit any rights customers may have under applicable consumer-protection laws.